Homeownership Done Right®
Homeownership counselors and educators play a vital role in building strong communities. Unifying the industry on the issue of education and counseling standards is the first step to achieving that goal on a national level.
The National Industry Standards for Homeownership Education and Counseling have drawn upon a variety of sources, including existing standards used by the U.S. Department of Housing and Urban Development (HUD) and local, regional, and national housing counseling organizations. Input on the Standards was gathered by the National Industry Standards Committee from many industry partners, including national lenders, GSEs, HUD, mortgage insurers, executive directors and counselors of local, regional, and national organizations.
Encouraging Nationwide Quality
The National Industry Standards for Homeownership Education and Counseling focus on a set of six core areas.
Competency, including strong knowledge of the homebuying process, money management, etc.
Training, with recommendations for a minimum number of hours of training.
Code of Ethics and Conduct, which practitioners should sign and abide by.
Skills, including communication and listening skills, adult education and facilitation skills.
Operational Knowledge regarding programs, marketing, etc.
Performance Standards for practitioners, which include standards curriculum, recordkeeping, and reporting.